Services included

Our Prices Include:
  • All rooms with balcony, shower, WC, telephone, radio, satellite TV, and safe
  • Plentiful breakfast buffet
  • Half board in our air conditioned dining room
  • Choice of starter and main course from our well known cuisine
  • colourful salad buffet
  • welcome aperitif with canapés on Saturday
  • sauna twice a week (Mondays and Thursdays)
  • one massage bath per person (for stays of one week)
  • Free bike rental for mountain bikes and fee-based bike rental for e-bikes
    Free bike rental for mountain bikes and fee-based bike rental for e-bikes
  • lawn with deckchairs, sunny terrace
  • Elevator
HGV Cancellation protection

The optional HGV Cancellation protection policy insures you in following cases: unability to make the trip, termination of your journey or delayed commencement of your booked stay.

Just follow this link to take out your policy direct over the Internet 
Download the information sheet if you prefer to pay your premium per bank transfer or telebanking.

What you need to know:

Children:

All children are welcome and children from 0-3 stay free of charge
for children from 3-10 years of age 30 % reduction for extra bed in parent’s room
for chilren from 11 - 14 years 10% reduction for extra bed in parent’s room
Reduction of 10% for children over 10 years of age sleeping in parent’s room
a cot costs 10,00 Euros per day

Surcharges:
Surcharge for up to three nights + 10%
Single room surcharge: 3,00 Euros per day
Surcharge for single occupancy of double room: 40,00 Euros per day

Dogs:
You are welcome to bring your dog with you (with basket or blanket). Please not that your dog is not allowed in the dining rooms. We charge 10 Euros per day (without food).

Price Reduction:
For stays of 3 weeks we offer a reduction of 5% (not in combination with offer weeks).

Day Off:
Wednesday is our day off, and that means that you will get breakfast, but no evening meal.

You will naturally only be charged bed and breakfast on this day (10,00 Euro reduction – already calculated in our offer weeks).

Arrival and Departure:
Your room is ready for you after 12 a.m. We ask you to vacate your room by 10:30 a.m. on departure otherwise we will have to charge you for an extra day. We will gladly look after your luggage in reception if you are leaving later.

Payment:
NOTE: The bill can be paid in cash only to a total amount up to 4.999,00 €!
You can pay your bill by credit card or bank transfer.
Our bank details are:
Südtiroler Sparkasse AG Filiale Eppan
BIC: CRBZIT2B010
IBAN: IT 83 Q 06045 58160 00000 0434 400


Cancellation:
There is no right of withdrawal within the meaning of the Consumer Protection Code - however, we grant you the following cancellation conditions: 
If you cancel up to 31 days before arrival, there are no additional cancellation costs.
If canceled within 30 to 15 days before arrival, a fee of 40% of the total booked amount will apply.
If canceled within 14 to 8 days before arrival, a fee of 60% of the total amount booked will apply.
If canceled within 7 days before arrival, a fee of 70% of the total booked amount will apply.
In the event of early departure, late arrival or no-show, cancellation fees of 70% of the booked but unused days will apply.    ou can cancel your holiday up to a month beforehand free of charge. For short-term cancellations we try and rent out the room. If this is not possible, we will charge you 90% of the nightly rate. The same applies to people leaving earlier or arriving later than booked.
 
 
 
Non-binding enquiry
 
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